Press release

After OTRS AG discontinued support for the open source ticket system
((OTRS)) Community Edition
6 at the end of 2020, the company now announces that no further license
-free versions of the
product will be available in the future. The reaction of the community was prompt. Well
-known
German OTRS service providers joined forc
es to form an alliance: The OTTER Alliance now ensures
the continued existence of the popular ticket system and the availability of a wide range of service
offerings

After OTRS AG discontinued support for the open source ticket system ((OTRS)) Community Edition 6 at the end of 2020, the company now announces that no further license-free versions of the product will be available in the future. The reaction of the community was prompt. Well-known German OTRS service providers joined forces to form an alliance: The OTTER Alliance now ensures the continued existence of the popular ticket system and the availability of a wide range of service offerings

News about the OTTER Alliance and Znuny